Higlights of Externalys
The life of the national Trade association of call centers and customer relationship is given rhythm by numerous events: seminars, organization of business meetings, training sessions...
On October 15, 2020, Externalys' Executive Board approved its Code of Best Practices, now available for download.
This document, prepared by the profession and submitted to a legal expertise, lists all the legal provisions and commitments of the companies members of the Union in terms of organization and management of their activity.
Externalys publishes a Guide to anti-Covid 19 sanitary measures for resuming call center activity.
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Externalys and its President Sahbi Gargouri were present at the Ceremony of the 1st edition of the event "Elected Customer Service of the Year 2020" event, to give one of the trophies to the 9 winners of this 1st Tunisian edition.
The quality of customer service being one of the major axes of our mission, we were pleased to participate in this event to honor the brands that also make it their major engagement.
Congratulations to the 9 winners !
Embark your contact center in First Class at the price of the economy!
GlobalNet & Comunik are delighted to invite you to the seminar they are organizing on October 1st, 2019, from 8:15 am at the Mövenpick Hotel du Lac, Tunis.
More information about the program and registration at the seminar on http://bit.ly/2n7xm5d